Below are descriptions of the sorts of workshops we offer.  Most workshops can be delivered remotely.
Please use the Contact tab to send me the name of the workshop, and when you would like to have it, or email me directly at andrea@connections-at-work.com

I will be glad to customize the offerings for your needs. For current public facing workshops, scheduled meet-ups, conference appearances, and trainings, head on over to www.cleanagilecoaching.com and select either the Training or the Workshops menu.

Clean for Teams  4 hours.  You'll learn a set of tools to help teams achieve higher-performance communication and collaboration.  This 4 hour overview will get you started with Clean Language questions in the context of Systemic Modeling, the well honed set of integrated tools developed by Caitlin Walker, of Training Attention, Ltd, in the UK.  You'll experience a subset of these exercises and learn how they fit together in the larger package of tools that bring about transformational change in organizations.  Specifically, you'll

  • Set the conditions for you and your team to learn well together
  • Explore ‘Working at Your Best’  in small group exercise
  • Start using Clean Questions to find out more about how you and others perceive the world
  • Learn about ‘Clean Feedback’ 
  • Learn about the Drama Triangle and Karma Cycle
  • Q&A

If you are a Scrum Master, Project Manager, or Agile Coach wanting a boost to help with your meetings, feedback, listening and coaching skills, this short introduction will get you started with a Clean Language orientation for teams.

Agendashift Workshop 2 days – This workshop is based on facilitation techniques developed by Agendashift™, a community led by Mike Burrows, author of Kanban from the Inside. Agendashift™ takes you from strategy to operations. In this workshop, we'll bring your leadership team and implementation teams together for a transformation strategy workshop.   We will use short 'Discovery' exercises with Clean Language questions to interview each other about the outcomes that need to happen for improvement. We’ll do a '4 point contextualization' exercise to see how these issues and prompts relate to one another leading to prioritization.  Lastly, we’ll design the next steps for use in your lean-agile transformation. This process will bring you the kinds of return you most need now.  Visit Agendashift™ for more on this methodology neutral facilitation exercise that will get ideas, strategy and options buzzing in the room.

Introduction to Clean Language (4 hours) – Space for dialogue would exist if learned how to listen better to one other.  In this workshop, you will learn exercises to train your attention on the person who is speaking – so that they can improve their thinking and you can understand them better. We will practice using Clean Language (non-leading) questions that can help stay in the ‘thinking’ space of the person you are listening to, without reacting/leading them in a certain way.  You can hear how and why this works in this interview.  (source: David Grove)

Cognitive Empathy using the Empathy Toy (4 hours) – This unique tool provides exercises to train pairs and groups of people to work together bridging understanding of what's going on during a live puzzle making exercise where everyone is blindfolded.  This workshop can be extended and customized to address your specific needs around topics such as:  Conflict Resolution, Effective Teams, Cross-Functional Teams, Leadership Skills, Empathetic Leadership, and Change Management.  A team building and awareness building hands-on exercise that will challenge everyone's default point of view.  Much can be gleaned from such a clever game. (source: Twenty One Toys)

Intro to Temenos Leadership (1 day) – Temenos means container – or a safe vessel – usually used in transport in ancient Greece.  It is also the name of a Greek Island where, in Greek Mythology, the gods would go to recharge, so as to be able to return to the mainland and lead better.  In change work (coaching) it is a space of transition to greater self- and group-creativity and trust.  This workshop would explore personal visions - to allow reflection (individually) how we ‘got to where we are’ in our careers as well as where we want to go. We use of drawing and narration to share with the group the influences in our lives.  After introductions and check-ins, there will be 30-40 minutes of Personal Vision drawing followed by each person narrating and sharing their Personal Vision.  The length of the session overall will depend on the number of people enrolled (source: Siraj Sirajuddin)

Congruence and Feedback Workshop (4 hours) – In this workshop, you will be introduced to the Virginia Satir 'congruence' model (Self, Other, Context).  When we emphasize one or more of these three aspects instead of all equally, we end up in a unique 'stance' that is detrimental to us, the partner, and/or the group. We'll learn a bit about Karpman's Drama Triangle and how this mental model can help us catch ourselves when we are entering into Victim, Persecutor or Blamer roles. For the Feedback section, we’ll explore the myths of giving and receiving feedback.  We'll learn how to give Clean Feedback, and how to make requests 'that we won't regret later'. There will be plenty of practice, all related to what is going on in the room, rather than from fictional or real work situations. (sources: Virginia Satir, Gerald Weinberg, Caitlin Walker, and Marshall Rosenberg)

Core Protocols – (4 hours)  – The Core Protools are a great set of API’s (aka protocols) for teams and people who do collaborative work and want to build great products together. This workshop will start with a summary of the research about high performing teams and and a map to show how those qualities map to the Core Commitments and Protocols. Each protocol contributes to one or more of these team qualities: Freedom, Purpose, Personal Awareness, Productivity, and Error Protection.  We will have plenty of practice for each protocol.  Not for the faint of heart when it comes to wanting to develop self-awareness and curiosity about others, freedom (and commitment)  to act at your best all the time.  The content of workshop is based on the work of Jim and Michelle McCarthy’s Core labs, run thousands of times over the past 20+ years. 

Facilitation Basics (4 hour) - For new Scrum Master's and other interested parties: What does it take to create and hold the space of exploration, need discovery, deep and yet respectful dialogue, leading to some next steps in our improvement journey?    We will learn the difference between ‘problem solving’ (single-loop learning) and higher level thinking about the system that the initial problem occurred in (double-loop learning).     You'll learn the classical agile retrospective format, as well as  a few alternative formats that can work well (e.g. deBono’s Six Hats for lateral thinking, Satir’s Temperature Reading).  You'll create your own retrospective format using one or more online retrospective resources.  You'll present the one you selected and explain why you chose the activities for your real (or ficitional) team. We’ll discuss how to manage the energy and flow of contribution whether for in person or distributed retrospectives as well as what to do if you're asked to facilitate with no notice at all and have to improvise on the spot.